I speak as a first-time author who was bamboozled by the weeds and obstacles that appear to us rookies to be unnavigable when we enter the minefield of the world of publishing.
Our mentors were available to guide me through every step of the journey. They were extremely prompt at answering every query, and ready to give me the essential information to enable me to take the next steps – and there are several of them to negotiate.
I have now had my first manuscript published in Amazon Kindle and Paperback formats, and I highly recommend the firm, and the proprietors, as a safe and helpful bet, to any aspiring authors. Very impressed, and shall use them again with no hesitation, if my brain allows me to complete another assignment.